10-08-2019

1. TRANSFERS AND TAXI SERVICE

Allgarve Mode Unip. Lda. is a limited company registered in Portugal, whose registered office address is Rua Diogo Cão, lote 9 1ºesq. Portimão. Its company registration number is RNAVT 8597 and its fiscal number is 515549517.
Bookings may be made online, by email or telephone.

The lead booking name is the one responsible for the payment, for all the details and accepts these terms and conditions on behalf of everyone on the group. The lead booking must be at least 18 years of age.
Full payment is required at the time of booking or on arrival to resort.

On either cases we will process the booking and send by email the written confirmation with details of the persons involved in the booking and the transfers booked. This email acts as service “voucher” and must be presented to our driver or representative at the airport for every journey, either arrival or departure. Please, do not print the voucher, save trees. We accept electronic voucher showed on the phone or tablet.

All online payments made are refundable if cancelled by the Lead Party at least 48 hours prior the service.

It is the Lead party (or any other person acting on behalf of the passengers whose names appear on the written confirmation) responsibility to check the details of the booking on the voucher prior to travel and inform us as soon as possible if there are any errors. We cannot be held responsible for errors in services due to incorrect information provided at the time of the booking.

Booking amendments can be made by email or phone number, at least 24h before the first service. Last minute amendments will be subject to availability.

The EU directive 2003/20/EC states that children must use an appropriate child seat until they reach 12 years of age or until they reach a height of 135 cm.

All children and infants count towards the occupancy of the vehicle, regardless of age, and thus should be included in the designed field at the time of booking. Child seat for a child are provided by us free of charge. We strongly recommend that you advise the age of your young ones on the special requirements box at the time of the booking, so we can supply the most suitable child seat according to the child ́s age.

We reserve the right to decline to transport your party due to health and safety specifications should you not advise you require booster or baby seats prior to travelling.

We are usually able to transport manual, folding wheelchairs in our vehicles, but passengers must advise us at the time of booking. This is vital to ensure that the correct vehicle is available to meet your specific requirements.

Loyalty points are earned with each paid transfer provided by us but can only be redeemed with transfers provided within the Algarve and transfers with the maximum of 4 passengers. We offer 50% discount once you completed 4 journeys on the next one. One way only, not for the full service.
We reserve the right to amend the final price of any online booking made by you if you have inserted the incorrect resort (according to your accommodations name). This can be either by increasing or decreasing the final price.

Each passenger named on the written confirmation is entitled to have carried with him on the relevant transfers up to 2 items of baggage, i.e. one suitcase which should not exceed 90cm x 50cm x 25cm and one piece of hand luggage. Carriage of any baggage exceeding these measurements will be subject to available baggage hold space and may be declined. If a passenger requires carriage of baggage in excess of this allowance (e.g. suitcases exceeding the maximum permitted size, bicycles, golf clubs, surfboards, wheelchairs/scooters etc.) we must be informed at the time of booking and will be subject to an extra charge. The driver or us may make a charge for excess baggage or refuse carriage of the excess items when not previously informed.

The drivers or us, reserve the right to refuse to carry any person who is, or appears to be under the influence of alcohol or illegal drugs and/or whose behaviour is considered to pose a threat to the driver or the vehicle. No refunds will be made in those circumstances.
Passengers are not allowed to consume alcohol on any of our vehicles. Smoking is not permitted. Consumption of food and beverages (except water) is also not permitted. All vehicles are fully insured for passenger and third party claims, as required by the Portuguese law. Passenger´s baggage is, however, carried entirely at their own risk and no responsibility can be accepted for loss or damage by us. We will not accept responsibility for any costs incurred or the making of any arrangements in returning the items to passengers.

We will endeavor to arrive for collection at Faro airport on time and collect you on your return to Faro Airport at the pre arranged time; however we cannot be held responsible for delays beyond our control (Traffic delays, weather conditions compliance with police stops etc...) We will however contact you when possible in case of such event occurres.

Should we fail to reach your desired destination due to circumstances beyond our control, we will provide alternative transportation at no extra cost to the client

We reserve the right to decline to transport your party due to health and safety specifications should you not advise you require booster or baby seats prior to travelling.

We or our website will give you the pick-up time on services from hotel/accommodation to the airport, according to the flight time provided by you. We strongly recommend not to change the pick up to a later time. All passengers are advised to be in the airport 2 hours before flight departure.
Our transfers are from the booked pick up point to the final drop off point only. In case extra stops are required (e.g. to collect the key of an apartment to a third party location) a local extra charge payable may apply if more than 5 minutes wait.

In the unlikely event of our driver misses your pick up and you would not be able to contact us, we will pay for the extra money that you spent on a local taxi. We will not be responsible for any missed flights caused by this circumstance.

We are entitled to refuse any order placed by you. We guarantee to allocate a vehicle to every booking request. In the event that we are unable to allocate your booking request to one of his vehicles, we will request one from our suppliers. As last resource, we will accommodate you in a local taxi.
After completing each transfer provided by us, we send out by email a feedback form, in which we reserve the right to publish your comment and review on our website.

We will wait approx 1 hour after your landing time in Faro. Should there be a problem with luggage, provided you advise us by sending 1 member of your party to find us in arrivals we will be happy to wait for you until the problem is resolved.. if you are travelling alone please advise by calling the number provided on your paperwork.
On the departure, if we are not informed about your delay, we only wait max. 15 minutes for you. No refunds will be made in those circumstances.

If any provision or part of a provision, of these terms and conditions is found by any court or authority of competent jurisdiction to be unlawful, otherwise invalid or unenforceable, such provision or part-provision will be struck out of these terms and conditions and the remainder of these administrative terms and conditions will apply as if the offending provision or part-provision had never been agreed.

You may not transfer any of your rights or obligations under these terms and conditions without our prior written consent. We may transfer any of our rights or obligations under these terms and conditions without your prior written consent.

We are committed to protecting your privacy and security. All personal data that we collect from you will be processed in accordance with Portuguese Data Protection Authority. www.cnpd.pt/english/index_en.htm
Allgarve Mode Unipessoal Lda has a full service insurance. Our professional drivers have at least 3 years of driving lessons. All of them are certified as professional drivers by IMT – Portugal (Mobility and Transportation Institute) plus personal work insurance. Our fleet has full professional car insurance covered up to 75.000€ of damages. Also, our company has full costumer insurance as well.

Should we fail to reach your desired destination due to circumstances beyond our control, we will provide alternative transportation at no extra cost to the client

On our portal, the average travel time is provided between the locations set in the booking and we advise you to carefully choose the pick-up time for flight transfer services. All passengers are advised to be at the airport 2 hours prior to flight departure.

Our transfers are from the booked pick up point to the final drop off point only. In case extra stops are required (e.g. to collect the key of an apartment to a third party location) a local extra charge payable may apply if more than 5 minutes wait.

In the unlikely event of our driver misses your pick up and you would not be able to contact us, we will pay for the extra money that you spent on a local taxi. We will not be responsible for any missed flights caused by this circumstance

We are entitled to refuse any order placed by you. We guarantee to allocate a vehicle to every booking request. In the event that we are unable to allocate your booking request to one of his vehicles, we will request one from our suppliers. As last resource, we will accommodate you in a local taxi.

After completing each service, we email you a feedback form, in which we reserve the right to post your comment in the comments section of our portal at allgarvemodetransfers.com.

We will wait approx 1 hour after your landing time in Faro. Should there be a problem with luggage, provided you advise us by sending 1 member of your party to find us in arrivals we will be happy to wait for you until the problem is resolved.. if you are travelling alone please advise by calling the number provided on your paperwork.

On the departure, if we are not informed about your delay, we only wait max. 15 minutes for you. No refunds will be made in those circumstances.

If any provision or part of a provision, of these terms and conditions is found by any court or authority of competent jurisdiction to be unlawful, otherwise invalid or unenforceable, such provision or part-provision will be struck out of these terms and conditions and the remainder of these administrative terms and conditions will apply as if the offending provision or part-provision had never been agreed.

You may not transfer any of your rights or obligations under these terms and conditions without our prior written consent. We may transfer any of our rights or obligations under these terms and conditions without your prior written consent.

We are committed to protecting your privacy and security. All personal data that we collect from you will be processed in accordance with Portuguese Data Protection Authority. www.cnpd.pt/english/index_en.htm

Allgarve Mode Unipessoal Lda has a full service insurance. Our professional drivers have at least 3 years of driving lessons. All of them are certified as professional drivers by IMT – Portugal (Mobility and Transportation Institute) plus personal work insurance. Our fleet has full professional car insurance covered up to 75.000€ of damages. Also, our company has full costumer insurance as well.

2. TOURS

Allgarve Mode Unip. Lda, with its registered office in Rua Diogo Cão, lot 9 1ºesq. 8500-430 Portimão, Portugal with the NIF 515549517, RNAVT: 8597, email: info@allgarvemodetransfers.com, telephone number +351 911740991.

All tours referenced on our website were organized in full by our team of guided tour organizers. There may be activities that supplement them subcontracted to other partner companies.

By browsing the allgarvemodetransfer.com platform, you agree and accept the terms and conditions displayed here. If you do not agree to the terms or any particular terms, please do not register as a Customer and do not make any reservations without accepting these conditions. If in doubt you can always contact info@allgarvemodetransfers.com.

Reservations must be made by individuals. If you need to book on behalf of a business, registration must include the name of the person who legally represents it. Pseudonyms or false names are not allowed. Allgarve Mode reserves the right to delete any account created provided this principle is not observed.

The values ​​shown for each tour are fixed values ​​for the activities and duration specified in the tour itself. If you wish to tailor the Tour to your preference, you can do so, however the price will need to be calculated after the changes you mention.

If you want to customize a pre-defined tour you can change its duration and increase, decrease or change stopping and visiting points. You will not be able to withdraw or add items already included in the initial tour. All activities that require marking with partner companies are directly marked by our team. Being the value of the activity fully included in the final price presented to the customer.

Our Tours are EXCLUSIVELY PRIVATE and restricted to the group in question.


By making a purchase, all conditions described in the presentation of the experience as well as the Conditions and Terms of Service are expressly accepted.

Should any participant endanger themselves or other participants in the experiment, Allgarve Mode has the right to exclude them from participation. In this case you will not be entitled to claim any refund of amounts paid.

Eating, drinking soft drinks or alcoholic beverages is not permitted inside the tour transport vehicle.

When booking, in case of participation of minors, the reservation holder should mention the ages for the company to provide baby and child seats whenever necessary. If this does not happen, Allgarve Mode refuses to transport children who are not properly insured under applicable law. The amount paid is not refunded in this case. We do not accept bookings for children unaccompanied by at least one adult.

Allgarve Mode has the right to change schedules or cancel events for reasons related to weather or other unexpected or accidental circumstances.

In case of inability to run the tour, Allgarve Mode will refund 100% of the payment. This could be due to bad weather conditions or an unannounced failure of our partners.

If the customer decides to cancel the tour after being booked, two situations may happen:
If the cancellation request is more than 48 hours before the booked date: Payment will be refunded.
If the cancellation request is made less than 48 hours before the booked date: No refunds will be issued.
When the tour is booked and the client cannot reach the meeting point or simply does not come for the tour, there is no right to be refunded and this is considered a no show.
All refunds will be reviewed manually by Allgarve Mode staff and special conditions may apply to each tour.

For security reasons Allgarve Mode securely retains all information collected on its servers and undertakes not to disclose it to third parties, and the specific data of interest to each partner company will be passed on to it in order to comply with its obligations. reservation needs.

Allgarve Mode does not have any access to data collected by credit card companies or other online payment methods used on the platform. This data is collected separately from the platform itself.
No confidential means of payment information is retained on the platform or will be known to the Supplier Partners of the experiences.

We integrate a constantly changing activity. Therefore we warn that from time to time we may need to adjust our policies to the reality of the moment.

Allgarve Mode reserves the right to change policies as and when required and is not required to alert Partners or Customers of such changes.

Whenever you get an experiment you should save the confirmation email that will follow to your email. Please confirm receipt of this email on both the landing page and the SPAN or junk box. Please do not print the document. You will only need to show the driver at the beginning of the experience on the screen of your phone or tablet.
If in doubt you should always contact Allgarve Mode at your preferred contact: info@allgarvemodetransfers.com or booking@allgarvemodetransfers.com. In case of emergency contact by telephone: (+351 911740991).

All tours include a digital album that will be sent to the email indicated within 15 days after the experiment. By hiring our services, customers authorize the use of these images for promotion and placement purposes on our website. If you do not agree with this term, please indicate that you do not want a digital album in the experiment. No value is refunded in this case as this service is offered by the Allgarve Mode team.

Allgarve Mode ensures that all information you provide on the platform about the company, products and services is reliable, correct and up to date.

The Allgarve Mode team travels to the Tour's client's accommodation free of charge for pick up and drop off if it is within the travel radius of the tour, always needing confirmation from the team. If the location is beyond this range the pick up and drop off will be in a place to match or lacking extra value to be directly in the accommodation.

All scheduled times are estimates and subject to change. As well as the order of activities and visits.

Allgarve Mode expressly advises you at the time of booking if you have a special needs participant, pregnant women, babies under the age of 2, or who have any type of nervous or heart disease.

All our tours are conducted by professional drivers who have the same training in the area of ​​tourism to jointly provide all customer support and information on history, points of interest as well as gastronomy and information about the region. Follow-up will be done in its entirety except at partner meals and activities.

The predefined tours are organized according to an estimated schedule of activities and points of interest that complete them. However, at the moment they can always be changed according to the wishes of the customer. You can never exclude activities already hired by partner companies, but the entire itinerary can be changed at the time of activities and no amount of tour already paid back. Whenever the client prefers, at the moment to include another activity or stop it will be up to the team to charge or not extra value for that deviation.

Prices shown on the platform already include VAT at the legal rate in Portugal.

Allgarve Mode invoices the customer the total paid by him on the platform upon confirmation of the transaction.
 The amounts payable for extra services requested by the customer at the time of the experience will be billed separately and must be settled at the end of the Tour.

All activities contracted to partner companies will be their sole responsibility. In case of cancellation by the partners Allgarve Mode undertakes to return the value of this activity to the customer within 48 hours.

All Tours are reported in English and / or Portuguese.

3. TRAVEL ADVISOR SERVICE TERMS AND CONDITIONS

The Allgarve Mode Transfers advises all customers to purchase travel insurance in case of unexpected travel interruption of illness.
The Allgarve Mode Transfers reserves the right to replace any activity or accomodation if they are not available at the time.
To cancel, a customer needs to notify the tour operator in writing of such.
No shows or same-day cancellations forfeit entire payment.
Cancellation made 30 days prior to the starting date of the booked tour: full refund of the amount paid.
Cancellation made between 30 and 15 days prior to the starting date of the booked tour: Refund of 50% of the amount paid.
Cancellation made less than 15 days prior to the starting date of the booked tour: there will be no refund.
If an activity is cancelled by customer's initiative during the trip, there won't be any refund.
Payment Terms:
- 30% non-refundable deposit at time of confirmation.
- The whole amount is to be paid 30 days prior to departure.

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